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Last week I was asked to lead a 2 day seminar on social media for local government.  The program was pretty high level stuff – social media in communications, PR, handling a crisis and more.

What I landed up spending most time on was dealing with the basic words of social media. At the end of the first day I hurriedly put together this slide presentation. It may be of use to you and if so, please feel free to download.

Social Media Keywords

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