Select Page

Is friction slowing your business?

Technology, Mobile, the Internet and Social Media have removed so much friction in the business/customer relationship. If we take the music industry as an example: Their business model in the 20th century was fairly straightforward – produce music and then tightly...

The Twitter Twilight Zone

Twitter is a platform of immediacy – it’s all about what’s happening right now so checking my timeline during the day is a pretty rush affair – during a couple of minutes between meetings, or while grabbing lunch. I try to keep abreast but this...

The Road Ahead

Here is a clip of my new keynote presentation – The Road Ahead – which was developed in partnership with arguably South Africa’s best business speaker, Michael Jackson. This was delivered at the Marketing Indaba in Johannesburg at the end of May this...