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Beyond the “Social Touch Point”

While many businesses remain resistant (or reticent) to adopting a social strategy, a number have done so and its use is beginning to mature. South African successes include Woolworths and Vodacom amongst others.  These brands have definitely got the idea that they...

Twitter can now Selectively Remove Content

In a blog posted on their site on 26 January, Twitter explained that as they grow and expand into new countries they are faced with freedom of expression issues unique to each country. While Twitter is incompatible with countries that outlaw any kind of speech freedom...