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How to win influence & friend people

The title of this article borrows from one of the most famous self-help books of all time “How to Win Friends & Influence People” by Dale Carnegie. Written in 1936 it addressed a fundamental element in a world that had undergone radical and drastic change. In the...

Which social platforms to use?

There is often the question of which social media platform a business should be using. Perhaps it would be helpful to provide a short description of each and what a business can use it for. There are two sides to the coin of the decision to use one or more platforms....

Building a Powerful Network with Social Media

This article is appearing in the September issue of MeetingsSA and thought I’d give it an airing here as well. Building a network. Anyone who is in business and particularly those starting a business, realises very quickly the need for a network. In the time of...

Is friction slowing your business?

Technology, Mobile, the Internet and Social Media have removed so much friction in the business/customer relationship. If we take the music industry as an example: Their business model in the 20th century was fairly straightforward – produce music and then tightly...

The Twitter Twilight Zone

Twitter is a platform of immediacy – it’s all about what’s happening right now so checking my timeline during the day is a pretty rush affair – during a couple of minutes between meetings, or while grabbing lunch. I try to keep abreast but this...